Objection: NO!
Customer: (Objections throughout the discussion) “It’s too expensive.” “We’ve never done it before.” “We are fine the way we are.” […]
Customer: (Objections throughout the discussion) “It’s too expensive.” “We’ve never done it before.” “We are fine the way we are.” […]
Aligning Operations with Customer Perception In the pursuit of sustainable growth, maintaining company culture while aligning internal operations with external
Respect the other person. Lying diminishes trust. At some point, you may have not provided facts, even if it’s unintentional.
The presentation is completed. It went well. Very well. You are ready to close. Then, the following conversation occurs: Salesperson:
When you hear the word qualify, do you feel overwhelmed? Questions such as, “Was that lead qualified?” are asked
Clients have needs because they have problems that must be solved. Not all these needs are equal. Some are more
When it is time to make a sales call, what is the best way to begin? Some techniques to open
There is no substitute for enthusiasm. When the members of a team are enthusiastic, the whole team becomes highly energized.
“How’s business?” one attendee asked another at a networking event. “This (fill in the blank – weather, economy, regulation,
When you close, the first step is to summarize those benefits the customer accepted during the call. In other words,