Why Service Divisions Are the Future of Commercial Roofing
The commercial roofing industry is evolving, and one of the biggest shifts in recent years has been the growing importance […]
service department roofing
Building a High-Impact Service Unit in Your Roofing Business
In the roofing industry, adding a dedicated service unit is a strategic move with the potential to boost revenue, expand
Adding a Service Unit in Your Roofing Business: Key Steps and Strategies
Expanding a roofing business to include a dedicated service unit can be a transformative step, but it requires a thoughtful
Scaling Up: A Contractor’s Guide to Service Growth
In the world of commercial roofing, scaling a service division is often the key to long-term growth and profitability. But
Labor Utilization and Service
Labor utilization is the total field hours worked divided by the total hours billed. This percentage should be above 90%
Managing Client Expectations in Roofing Service
Managing client expectations is pivotal in the roofing service industry. It ensures transparency, builds trust, and enhances overall customer satisfaction.
Selling Skills
Objection: You Cannot Get a Tech On-Site When We Need It
Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable. There may be
Top 7 On-Demand Products for the Roofing Industry to Grow Your Business
Your client has un-planned service at a facility. The client has a current problem that needs to be addressed quickly.
The Extra Mile and Competitive Edge
Have you ever heard the phrase, “they went the extra mile”? The extra mile is an action or an expression
A Service Culture
Service does not refer to a section of a roofing contractor, a department, a leak call, or a roof tech.