Selling Skills – Closing
When you close, the first step is to summarize those benefits the customer accepted during the call. In other words, […]
construction CRM
Selling Skills – Probing
Probing is the skill of asking questions to gather information and uncover customer needs. There are two types of probes:
Top 8 – Roofing Industry Specialty Products
These products are created based upon OSHA requirements, Tenant requests, and “Add-Ons” (upsells for quoted services). Performance: These products are
Top 7 On-Demand Products for the Roofing Industry to Grow Your Business
Your client has un-planned service at a facility. The client has a current problem that needs to be addressed quickly.
Did You Say What I Thought You Said? 7 Keys to Good Communication
Communication is a key ingredient to working together effectively. Communication is not easy; talking is easy. Communication requires that we
Top 10 on Managing Email
“Please read the attached email about the email I sent yesterday in reference to flooding the system with too many
Roofing Contractor Growth Through Changing the Discussion
Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to be Happy
Tips for Excellent Customer Service
Your Guide to Providing Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to
Develop a Clear Message for Roofing Contractor Growth
Q: “What’s your secret to being a top seller?” A: “Great customers”, she responded. Q: “How do you get great
Managing and Protecting Your Brand
Your brand is your reputation. Each one of your team members has an impact on your brand. What you do