Selling Skills – Probing
Probing is the skill of asking questions to gather information and uncover customer needs. There are two types of probes: […]
commercial roof
Handling Objection
Customer objections usually fall into two main categories: Misunderstandings about our product or service due to a lack of information.
Handling Skepticism or Indifference
When a customer questions or doubts that our product will provide the benefit, we say it will, you make a
Selling Skills: Features and Benefits
Selling is a process of uncovering and satisfying customer needs. In order to do an effective job of satisfying customer
Selling Skills – How to Support
When you support, you acknowledge the customer’s need and introduce the appropriate benefit(s) that will satisfy the need. The first
Why Nobody Calls You Back
Calling someone you don’t know is difficult. If you’re like most people, you agonize over what to say for an
Top 8 – Roofing Industry Specialty Products
These products are created based upon OSHA requirements, Tenant requests, and “Add-Ons” (upsells for quoted services). Performance: These products are