How to Pick the Right CRM for Your Roofing Business
How to Pick the Right CRM for Your Roofing Business Choosing the right CRM (Customer Relationship Management) system is one […]
roofing software
Leveraging Roofing Software for Effective Lead Tracking
Roofing software plays a pivotal role in lead tracking efforts for contractors. By integrating advanced tools and systems, contractors can
Managing Client Expectations in Roofing Service
Managing client expectations is pivotal in the roofing service industry. It ensures transparency, builds trust, and enhances overall customer satisfaction.
Objection: You Haven’t Been Honest With Me
Respect the other person. Lying diminishes trust. At some point, you may have not provided facts, even if it’s unintentional.
Selling Skills – Probing
Probing is the skill of asking questions to gather information and uncover customer needs. There are two types of probes:
Recognizing Customer Attitudes
A customer attitude toward our products/services generally falls into one of these four categories: Attitude Example: 😁 Acceptance is a
Handling Skepticism or Indifference
When a customer questions or doubts that our product will provide the benefit, we say it will, you make a
Selling Skills: Features and Benefits
Selling is a process of uncovering and satisfying customer needs. In order to do an effective job of satisfying customer
Selling by Satisfying a Need
Selling is a process of uncovering and satisfying customer needs. When communicating with a Client, we must be able to
Selling Skills – How to Support
When you support, you acknowledge the customer’s need and introduce the appropriate benefit(s) that will satisfy the need. The first