Objection: You Cannot Get a Tech On-Site When We Need It
Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable. There may be […]
Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable. There may be […]
When you hear the word qualify, do you feel overwhelmed? Questions such as, “Was that lead qualified?” are asked
“How’s business?” one attendee asked another at a networking event. “This (fill in the blank – weather, economy, regulation,
In the movie, Jerry Maguire, TomCruise reaches an epiphany which he must share with Renee’ Zellweger. After his LONG spiel
Probing is the skill of asking questions to gather information and uncover customer needs. There are two types of probes:
A customer attitude toward our products/services generally falls into one of these four categories: Attitude Example: 😁 Acceptance is a
When a customer questions or doubts that our product will provide the benefit, we say it will, you make a
Calling someone you don’t know is difficult. If you’re like most people, you agonize over what to say for an
Sustainable Products provide environmental, social and economic benefits while protecting public health and the environment. Performance: These products are based
Clients buy and sell properties or begin managing a new property. During times of transition, data of roof conditions are