Objection: NO!
Customer: (Objections throughout the discussion) “It’s too expensive.” “We’ve never done it before.” “We are fine the way we are.” […]
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Preserving Company Culture Amid Growth
Aligning Operations with Customer Perception In the pursuit of sustainable growth, maintaining company culture while aligning internal operations with external
Qualifying Your Customer
When you hear the word qualify, do you feel overwhelmed? Questions such as, “Was that lead qualified?” are asked
Objection: Price
Clients have needs because they have problems that must be solved. Not all these needs are equal. Some are more
Selling More than Price
Have you ever been low bid and didn’t get the job? It doesn’t seem right. How did it happen? What
Selling Skills – How to Open a Call
When it is time to make a sales call, what is the best way to begin? Some techniques to open
Stop Complaining
“How’s business?” one attendee asked another at a networking event. “This (fill in the blank – weather, economy, regulation,
Handling Objection
Customer objections usually fall into two main categories: Misunderstandings about our product or service due to a lack of information.
Recognizing Customer Attitudes
A customer attitude toward our products/services generally falls into one of these four categories: Attitude Example: 😁 Acceptance is a
Handling Skepticism or Indifference
When a customer questions or doubts that our product will provide the benefit, we say it will, you make a