Objection: NO!
Objection: NO! Customer: (Objections throughout the discussion) “It’s too expensive.” “We’ve never done it before.” “We are fine the way […]
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Preserving Company Culture Amid Growth
Preserving Company Culture Amid Growth Aligning Operations with Customer Perception In the pursuit of sustainable growth, maintaining company culture while
Qualifying Your Customer
Qualifying Your Customer…. When you hear the word qualify, do you feel overwhelmed? Questions such as, “Was that lead
Objection: Price
Clients have needs because they have problems that must be solved. Not all these needs are equal. Some are more
Selling More than Price
Selling More than Price Have you ever been low bid and didn’t get the job? It doesn’t seem right. How
Selling Skills – How to Open a Call
Selling Skills – How to Open a Call When it is time to make a sales call, what is the
Stop Complaining
Stop Complaining “How’s business?” one attendee asked another at a networking event. “This (fill in the blank – weather,
Handling Objection
Handling Objection Customer objections usually fall into two main categories: Misunderstandings about our product or service due to a lack
Recognizing Customer Attitudes
Recognizing Customer Attitudes A customer attitude toward our products/services generally falls into one of these four categories: Attitude Example: 😁
Handling Skepticism or Indifference
Handling Skepticism or Indifference When a customer questions or doubts that our product will provide the benefit, we say it