Tag: selling skills

How to Pick the Right CRM for Your Roofing Business

How to Pick the Right CRM for Your Roofing Business  Choosing the right CRM (Customer Relationship Management) system is one […]

Managing Client Expectations in Roofing Service

Managing client expectations is pivotal in the roofing service industry. It ensures transparency, builds trust, and enhances overall customer satisfaction. […]

Objection: We Are Happy with Our Current Contractor

Customer: “I’m sorry you’ve wasted your time.  We’re very happy with our current contractor.” It’s never easy to find a […]

Objection: I Need to Think About it

It’s the ultimate non-decision decision.   Customer: “Well… It’s very interesting.  We’ll need to consider it.” It’s all about timing.  Meet […]

Objection:  NO! 

Customer:  (Objections throughout the discussion) “It’s too expensive.”  “We’ve never done it before.”  “We are fine the way we are.” […]

Objection:  You Haven’t Been Honest With Me

Respect the other person.  Lying diminishes trust.  At some point, you may have not provided facts, even if it’s unintentional.   […]

Objection: Need to Compare Prices with Competitor

The presentation is completed.  It went well.  Very well.  You are ready to close.  Then, the following conversation occurs: Salesperson: […]

Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable.  There may be […]

Qualifying Your Customer

When you hear the word qualify, do you feel overwhelmed?   Questions such as, “Was that lead qualified?” are asked […]

Selling More than Price

Have you ever been low bid and didn’t get the job?  It doesn’t seem right. How did it happen?  What […]