Our Team
Ben Hornbeck
Quincy Riley
Anisha Menezes
Dylan McDonald
Will Riley
Jake Scimeca
Shane Jones
Jyotsna Agrawal
Carie Shorter
Yousaf Afaq
Kristin Jones
Austin Bass
Darren Gardner
Tom Macauley
Ben Hornbeck
Ben Hornbeck serves as Director of Client Success at Centerpoint Connect, bringing deep firsthand experience in roofing, service operations, training, and client support. Before joining Centerpoint Connect, Ben worked directly in the roofing industry and used the platform himself, giving him a practical understanding of what contractors need from their software every day.
Today, Ben supports clients across the country through training, implementation, workflow guidance, and ongoing success strategy. His work helps roofing companies use Centerpoint Connect to improve visibility, strengthen service operations, increase sales, and build more consistent business processes.
Outside of work, Ben enjoys travel, food, nature, and working with his son on music and business. Fun fact: he signed his first record and publishing deal at 16.
Quincy Riley
Quincy Riley is a Client Development Specialist at Centerpoint Connect. He has experience across support, training, product feedback, and sales, giving him a well-rounded understanding of both the platform and the contractors who use it.
Quincy helps roofing companies understand how their current processes can translate into Centerpoint Connect. He enjoys learning how different companies operate, identifying workflow opportunities, and showing teams how the platform can save time, improve visibility, and create a smoother experience.
Outside of work, Quincy enjoys inshore fishing with his fiancee, Kaitlynn. He is also a former inline speed skater who placed third at nationals.
Anisha Menezes
Anisha Menezes is a Cybersecurity Intern at Centerpoint Connect, supporting the company’s ongoing work to strengthen security practices and system reliability. Her work includes policy development, employee security training, SOC 2 readiness, and collaboration with external security professionals.
Anisha is studying Computer Science at Texas A&M University with minors in Cybersecurity and Music. She brings a detail-oriented approach to her work and enjoys helping ensure that Centerpoint Connect remains secure, stable, and prepared as the platform continues to grow.
Outside of work, Anisha enjoys baking, reading science fiction and fantasy, and volunteering at animal shelters. She also plays the bassoon.
Dylan McDonald
Dylan McDonald is the Client Success & Onboarding Manager at Centerpoint Connect. He helps new and existing clients become comfortable, confident, and successful in the system through onboarding, training, account support, demos, and ongoing client guidance.
Dylan’s role centers on helping contractors understand how to use Centerpoint Connect in practical, day-to-day operations. He enjoys seeing clients learn the system, put it into action, and later share the progress they have made.
Outside of work, Dylan enjoys fishing, boating, cars, camping, rodeos, concerts, and playing pool. He is also an Eagle Scout.
Will Riley
Will Riley is the CEO of Centerpoint Connect. His leadership is focused on building software that creates better outcomes for roofing contractors, their teams, and their customers. Under his direction, Centerpoint Connect is designed to help companies improve workflows, increase visibility, strengthen service operations, and scale with better data.
Will has been connected to roofing software since 2010 and has spent years implementing solutions across commercial roofing companies. His experience in service-driven roofing businesses helped shape Centerpoint Connect into a platform built around practical workflows, operational clarity, and measurable results.
Outside of work, Will enjoys building, cooking, home projects, gardening, and adding to his personal cookbook. His motto is: Ready. Set. Go.
Jake Scimeca
Jake Scimeca is an Account Executive at Centerpoint Connect, supporting sales, account management, trade shows, and client relationship development. He helps contractors understand the value of the platform and how it can support stronger operations and long-term growth.
Jake studied Economics and Business Administration at Monmouth College and began his career with Snap-on Tools. For the past decade, he has worked in the commercial roofing technology space, building relationships with contractors and helping companies adopt software that supports their business goals.
Outside of work, Jake enjoys watching sports, following his Chicago teams, supporting Manchester United and Atalanta, and traveling whenever possible. Fun fact: his real name is James, but he has always gone by Jake.
Email:jake.scimeca@centerpointconnect.com
Location:Janesville, Wisconsin
Hometown:Spring Grove, Illinois
Shane Jones
Shane Jones is an Account Manager at Centerpoint Connect, helping contractors stay connected, supported, and moving in the right direction. His work centers on relationships, communication, and making sure clients have the support they need as they use Centerpoint Connect in daily operations.
At Centerpoint Connect, account management is about more than checking in. Shane helps clients work through challenges, understand their next steps, and continue getting value from the platform beyond the initial sale.
Shane brings a grounded, practical presence to the team and helps represent Centerpoint Connect’s client-first approach.
Jyotsna Agrawal
Jyotsna Agrawal is a Full-Stack Developer at Centerpoint Connect. She helps build and support integrations, manage APIs, develop web-based solutions, and solve technical challenges that help customers reduce manual work and operate more efficiently.
Before moving into technology, Jyotsna worked in India as a Relationship Manager with HDFC Securities. After moving to the United States, she made a major career transition from finance and trading into software development, bringing persistence, problem-solving, and a strong learning mindset to her role.
Outside of work, Jyotsna enjoys dancing, traveling, trying new foods, spending time with her husband and kids, and working on side projects. Her motto is: Never stop learning.
Email: jyotsna.agrawal@centerpointconnect.com
Location:Conroe, Texas
Hometown:Hyderabad, India
Carie Shorter
Carie Shorter is a Customer Support Specialist at Centerpoint Connect. She helps clients feel supported, heard, and taken care of through email and phone support, new account setup, and weekly accounting support processes.
With more than 15 years of customer service experience, Carie brings patience, communication, and a dependable support mindset to the team. She plays an important role in helping clients get timely answers and maintain confidence as they use Centerpoint Connect.
Outside of work, Carie enjoys spending time with family and friends, being outdoors, going to the lake or any body of water, and taking care of her goats. Her motto is: Live life like someone left the gate open.
Yousaf Afaq
Yousaf Afaq is a QA Engineer at Centerpoint Connect. He helps ensure the company’s web and mobile applications work correctly before they are released to customers through feature testing, bug verification, issue tracking, release testing, and collaboration with developers.
Before joining Centerpoint Connect, Yousaf spent more than 10 years in Software Quality Assurance, testing web and mobile applications, creating test plans, tracking defects, and supporting release cycles. His work helps protect product quality and deliver a more stable experience for customers.
Outside of work, Yousaf enjoys the gym, spending time with family and friends, learning about new technologies, and exploring AI-powered testing tools. His motto is: Trust, but verify.
Kristin Jones
Kristin Jones is the COO of Centerpoint Connect and has been part of the company since before it was taken to market. Her role touches nearly every part of the business, from internal operations and team support to process improvement, client success, and day-to-day problem solving.
Kristin helps keep Centerpoint Connect moving forward as the company grows. She is focused on making work easier for the team, supporting clients, improving internal systems, and helping the roofing industry operate more effectively through better tools and better processes.
Outside of work, Kristin enjoys family time, sports, disc golf, concerts, comedy shows, trips, and a good game of Wheel of Fortune.
Austin Bass
Austin Bass is a Data & Automation Engineer at Centerpoint Connect. He helps roofing business owners move their data into Centerpoint Connect while keeping the process organized, clear, and manageable.
Internally, Austin builds integrations between operational tools to help the Centerpoint Connect team stay aligned, efficient, and fast. His work supports smoother data migration, stronger internal systems, and more reliable automation across the business.
Outside of work, Austin enjoys skateboarding, hiking the Rockies, rock scrambling, playing disc golf, photographing scenery, going to the gym, attending metal shows, visiting museums, and trying new restaurants. His motto is: Doing something manually is a personal attack.
Darren Gardner
Darren Gardner is CEO and Partner at Centerpoint Connect. He brings leadership, business experience, and an operational perspective to the team, helping guide company growth and ensure the business continues delivering real value to the contractors who rely on the platform.
Darren’s role supports the long-term vision of Centerpoint Connect while keeping the company focused on practical execution, strong client outcomes, and software built for the realities of commercial roofing operations.
Darren helps lead Centerpoint Connect with a focus on strategic growth, operational discipline, and continued value for roofing contractors.
Tom Macauley
Tom Macauley is the Marketing Director at Centerpoint Connect. He helps lead the company’s marketing strategy, focusing on brand clarity, campaign execution, content, events, and growth initiatives that help more roofing contractors understand the value of the platform.
Tom’s work is centered on making sure Centerpoint Connect shows up with consistency, professionalism, and a clear message in the market. From social media and webinars to sales materials, event strategy, and brand positioning, he helps connect the company’s value to the contractors who need it most.
Tom brings a background in branding, business development, and marketing strategy, with a practical, execution-focused approach to helping Centerpoint Connect grow.
Email:thomasmacauley@live.com
Location:Kelowna, British Columbia