Tag: commercial roofing

Selling Skills – Closing

When you close, the first step is to summarize those benefits the customer accepted during the call.  In other words, […]

Selling Skills – Probing

Probing is the skill of asking questions to gather information and uncover customer needs.  There are two types of probes:  […]

Handling Objection

Customer objections usually fall into two main categories: Misunderstandings about our product or service due to a lack of information. […]

Handling Skepticism or Indifference

When a customer questions or doubts that our product will provide the benefit, we say it will, you make a […]

Why Nobody Calls You Back

Calling someone you don’t know is difficult. If you’re like most people, you agonize over what to say for an […]

Roof Inspections and Formal Roof Care Programs

A formal roof care program assists a roofing contractor with keeping client relationships.  Through roof care programs, a company will […]

Top 4: Sustainable Products that a Roofing Contractor Can Implement NOW!

Sustainable Products provide environmental, social and economic benefits while protecting public health and the environment.   Performance:  These products are based […]

Top 5 Professional Services to be Offered by a Roofing Contractor

Clients buy and sell properties or begin managing a new property. During times of transition, data of roof conditions are […]

Top 7 On-Demand Products for the Roofing Industry to Grow Your Business

Your client has un-planned service at a facility.  The client has a current problem that needs to be addressed quickly. […]

Did You Say What I Thought You Said? 7 Keys to Good Communication

Communication is a key ingredient to working together effectively. Communication is not easy; talking is easy. Communication requires that we […]