Tag: commercial roofing

How to Connect & Re-Connect

We don’t connect with someone when… 1. We interrupt. 2. We don’t listen. 3. We are quick to tell our […]

Top 10 on Managing Email

“Please read the attached email about the email I sent yesterday in reference to flooding the system with too many […]

Reducing Verbal Clutter with 4 Key Steps

Join the conversation on Zoom, listen to a reality talk show, or talk to someone on the phone. In these […]

Roofing Contractor Growth Through Changing the Discussion

Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to be Happy […]

Tips for Excellent Customer Service

Your Guide to Providing Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to […]

Develop a Clear Message for Roofing Contractor Growth

Q: “What’s your secret to being a top seller?”  A: “Great customers”, she responded. Q: “How do you get great […]

Roofing Contractor Growth Through an Account Management Model

The key to growing a roofing company is a mindset change and not necessarily an infrastructure change.  Instead of managing […]

Managing and Protecting Your Brand

Your brand is your reputation. Each one of your team members has an impact on your brand. What you do […]