Tag: construction project software

Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable.  There may be […]

Selling Skills – Probing

Probing is the skill of asking questions to gather information and uncover customer needs.  There are two types of probes:  […]

Handling Skepticism or Indifference

When a customer questions or doubts that our product will provide the benefit, we say it will, you make a […]

How to Connect & Re-Connect

We don’t connect with someone when… 1. We interrupt. 2. We don’t listen. 3. We are quick to tell our […]

Top 10 on Managing Email

“Please read the attached email about the email I sent yesterday in reference to flooding the system with too many […]

Roofing Contractor Growth Through Changing the Discussion

Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to be Happy […]

Tips for Excellent Customer Service

Your Guide to Providing Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to […]

Develop a Clear Message for Roofing Contractor Growth

Q: “What’s your secret to being a top seller?”  A: “Great customers”, she responded. Q: “How do you get great […]

Roof Asset Management

Clients want their vendors to provide field services with prompt response times, quality work, creative solutions to problems and excellent […]

Building Your Brand

Everyone wants a great brand.  How do you build a better brand?  A brand consists of recognition of reputation in […]