Objection: You Cannot Get a Tech On-Site When We Need It
Speeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable. There may be […]
Read articleSpeeding up service levels (4 hours, that evening, same day, next day, two days) may be achievable. There may be […]
Read article
When you hear the word qualify, do you feel overwhelmed? Questions such as, “Was that lead qualified?” are asked […]
Read article
“How’s business?” one attendee asked another at a networking event. “This (fill in the blank – weather, economy, regulation, […]
Read article
In the movie, Jerry Maguire, TomCruise reaches an epiphany which he must share with Renee’ Zellweger. After his LONG spiel […]
Read article
Probing is the skill of asking questions to gather information and uncover customer needs. There are two types of probes: […]
Read article
A customer attitude toward our products/services generally falls into one of these four categories: Attitude Example: Acceptance is a […]
Read article
When a customer questions or doubts that our product will provide the benefit, we say it will, you make a […]
Read article
Calling someone you don’t know is difficult. If you’re like most people, you agonize over what to say for an […]
Read article
Sustainable Products provide environmental, social and economic benefits while protecting public health and the environment. Performance: These products are based […]
Read article
Clients buy and sell properties or begin managing a new property. During times of transition, data of roof conditions are […]
Read article