Warranty Located In Folder Labeled Warranty

SATIRE / FICTION

This is an original fictional story. The characters, organizations, events and dialogue are invented.

A requested roof warranty was located Tuesday in a folder labeled Warranty, allowing the service coordinator to reply to the customer.

The coordinator opened the correct property record, checked the building address and dates, and found the document under its own name. The process took 27 seconds.

No former employee was contacted. A search of old email was not required. The coordinator did not open Miscellaneous, Old Miscellaneous, or the folder marked Ask Someone Before Deleting.

The customer received the document promptly. The request was recorded as complete.

Before closing the record, the coordinator noticed a second warranty folder. It contained the same document and was labeled Warranty_Actual_Use_This.