Top 7 On-Demand Products for the Roofing Industry to Grow Your Business Your client has un-planned service at a facility. The client has a current
Top 3: Preventive Maintenance Products for the Roofing Industry Preventive Maintenance Products are used for regular inspection and maintenance of one roof or a portfolio
Did You Say What I Thought You Said? 7 Keys to Good Communication Communication is a key ingredient to working together effectively. Communication is not
How to Connect & Re-Connect We don’t connect with someone when… 1. We interrupt. 2. We don’t listen. 3. We are quick to tell our
Top 10 on Managing Email “Please read the attached email about the email I sent yesterday in reference to flooding the system with too many
Reducing Verbal Clutter with 4 Key Steps Join the conversation on Zoom, listen to a reality talk show, or talk to someone on the phone.
7 Steps on How to Handle Conflict/Difficult Conversations 1.You don’t have to have all the answers. It’s OK to say, “I don’t know”. If you
A New Dimension in Business Drone Technology Meets Centerpoint Connect Together with GSI, Centerpoint Connect Roofing Software is happy to integrate drone footage/3d modeling to
Roofing Contractor Growth Through Changing the Discussion Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to
Tips for Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to establishing the procedures and the mindset with
Develop a Clear Message for Roofing Contractor Growth Q: “What’s your secret to being a top seller?” A: “Great customers”, she responded. Q: “How do
The key to growing a roofing company is a mindset change and not necessarily an infrastructure change. Instead of managing the work – manage the
Managing and Protecting Your Brand Your brand is your reputation. Each one of your team members has an impact on your brand. What you do
Prospect Personality – When Your Prospect Buys There are 4 types of Buying Personalities. You may have one or all 4 depending on the product.
Roof Asset Management Clients want their vendors to provide field services with prompt response times, quality work, creative solutions to problems and excellent communication. Customers
Building Your Brand Everyone wants a great brand. How do you build a better brand? A brand consists of recognition of reputation in a market.
Benefits of Preventive Maintenance for a Roofing Contractor and Their Customers The vision of a successful Roofing Service Department is to have the ability
The Extra Mile and Competitive Edge Have you ever heard the phrase, “they went the extra mile”? The extra mile is an action or an
A Service Culture Service does not refer to a section of a roofing contractor, a department, a leak call, or a roof tech. Service refers
The opposite of “remarkable” is “very good”. Most would believe that the opposite of “remarkable” is “bad” or “mediocre” or “poorly done” … If
