7 Steps on How to Handle Conflict/Difficult Conversations
7 Steps on How to Handle Conflict/Difficult Conversations 1.You don’t have to have all the answers. It’s OK to say, “I don’t know”. If you
Blog for Roofers
- by Centerpoint Connect
7 Steps on How to Handle Conflict/Difficult Conversations 1.You don’t have to have all the answers. It’s OK to say, “I don’t know”. If you
A New Dimension in Business Drone Technology Meets Centerpoint Connect Together with GSI, Centerpoint Connect Roofing Software is happy to integrate drone footage/3d modeling to
Roofing Contractor Growth Through Changing the Discussion Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to
Tips for Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to establishing the procedures and the mindset with
Develop a Clear Message for Roofing Contractor Growth Q: “What’s your secret to being a top seller?” A: “Great customers”, she responded. Q: “How do
The key to growing a roofing company is a mindset change and not necessarily an infrastructure change. Instead of managing the work – manage the
Managing and Protecting Your Brand Your brand is your reputation. Each one of your team members has an impact on your brand. What you do
Prospect Personality – When Your Prospect Buys There are 4 types of Buying Personalities. You may have one or all 4 depending on the product.
Roof Asset Management Clients want their vendors to provide field services with prompt response times, quality work, creative solutions to problems and excellent communication. Customers
Building Your Brand Everyone wants a great brand. How do you build a better brand? A brand consists of recognition of reputation in a market.
Benefits of Preventive Maintenance for a Roofing Contractor and Their Customers The vision of a successful Roofing Service Department is to have the ability
The Extra Mile and Competitive Edge Have you ever heard the phrase, “they went the extra mile”? The extra mile is an action or an
A Service Culture Service does not refer to a section of a roofing contractor, a department, a leak call, or a roof tech. Service refers
The opposite of “remarkable” is “very good”. Most would believe that the opposite of “remarkable” is “bad” or “mediocre” or “poorly done” … If
Here at Centerpoint we work with hundreds of Roofing Contractors across the US and Canada and get to learn about their businesses. Much of what
Choosing the best commercial roofing software for your business is an important decision. Not only does it mean selecting the right tool for your specific
The roofing industry deals with many moving parts, from creating estimates to schedule work orders, documenting jobs, tracking job progress, communicating with workers and clients
A traditional CRM Stand for Customer Relationship Management, which is largely used to track your interactions with prospects and customers. CRM’s have grown over the
Roofing services such as leak response, roof repairs, and maintenance are arguably the fastest growing segment within the commercial roofing industry. Roofing service and repairs
There are many softwares on the market and available to Roofing Contractors, many of which are CRM’s and not necessarily a roofing CRM. In addition