How to Connect & Re-Connect
We don’t connect with someone when… 1. We interrupt. 2. We don’t listen. 3. We are quick to tell our […]
commercial roofing
Top 10 on Managing Email
“Please read the attached email about the email I sent yesterday in reference to flooding the system with too many
Reducing Verbal Clutter with 4 Key Steps
Join the conversation on Zoom, listen to a reality talk show, or talk to someone on the phone. In these
Roofing Contractor Growth Through Changing the Discussion
Change the discussion from leak repairs to roof management for growth. Convince Customers to Spend More now to be Happy
Tips for Excellent Customer Service
Your Guide to Providing Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to
Develop a Clear Message for Roofing Contractor Growth
Q: “What’s your secret to being a top seller?” A: “Great customers”, she responded. Q: “How do you get great
Roofing Contractor Growth Through an Account Management Model
The key to growing a roofing company is a mindset change and not necessarily an infrastructure change. Instead of managing
Managing and Protecting Your Brand
Your brand is your reputation. Each one of your team members has an impact on your brand. What you do