How to Connect & Re-Connect
How to Connect & Re-Connect We don’t connect with someone when… 1. We interrupt. 2. We don’t listen. 3. We […]
commercial roofing
Top 10 on Managing Email
Top 10 on Managing Email “Please read the attached email about the email I sent yesterday in reference to flooding
Reducing Verbal Clutter with 4 Key Steps
Reducing Verbal Clutter with 4 Key Steps Join the conversation on Zoom, listen to a reality talk show, or talk
Roofing Contractor Growth Through Changing the Discussion
Roofing Contractor Growth Through Changing the Discussion Change the discussion from leak repairs to roof management for growth. Convince Customers
Exceptional Service
Tips for Excellent Customer Service Define what extraordinary really means…. Knowing what exceptional service entails is essential to establishing the
Develop a Clear Message for Roofing Contractor Growth
Develop a Clear Message for Roofing Contractor Growth Q: “What’s your secret to being a top seller?” A: “Great customers”,
Roofing Contractor Growth Through an Account Management Model
The key to growing a roofing company is a mindset change and not necessarily an infrastructure change. Instead of managing
Managing and Protecting Your Brand
Managing and Protecting Your Brand Your brand is your reputation. Each one of your team members has an impact on