Building Your Brand
Building Your Brand Everyone wants a great brand. How do you build a better brand? A brand consists of recognition of reputation in a market. How do you build your reputation? Quality of product Availability of product Ease of doing business Friendliness and helpfulness of everyone who interacts with the Customer. Continuous improvement The best […]
Benefits of Preventive Maintenance for a Roofing Contractor and Their Customers
Benefits of Preventive Maintenance for a Roofing Contractor and Their Customers The vision of a successful Roofing Service Department is to have the ability to consistently meet and manage Client expectations on emergency leak requests, small scope repairs, and Preventive Maintenance programs. Roofing software assists in keeping you organized and efficient. Preventive Maintenance programs […]
The Extra Mile and Competitive Edge
The Extra Mile and Competitive Edge Have you ever heard the phrase, “they went the extra mile”? The extra mile is an action or an expression that sparks a “WOW!” in the mind of a customer or a co-worker. It is an unexpected deed. But before an extra mile is ever walked, it must be […]
A Service Culture
A Service Culture Service does not refer to a section of a roofing contractor, a department, a leak call, or a roof tech. Service refers to meeting the requirements of your clients. Doing what you promise. Being a solution provider for every client, on every job site and in every situation. Your relationships with each […]
A Remarkable Service Experience
The opposite of “remarkable” is “very good”. Most would believe that the opposite of “remarkable” is “bad” or “mediocre” or “poorly done” … If you travel by plane and arrive at your destination safely, you don’t tell anyone. That’s what’s supposed to happen. What makes the trip remarkable is if the service is unexpected, […]
How To Avoid A Recession As A Roofing Contractor
Here at Centerpoint we work with hundreds of Roofing Contractors across the US and Canada and get to learn about their businesses. Much of what we offer is outside software, its sharing best practices learned along the way. One of the biggest things a contractor can do to create a recession proof roofing company is […]
How to Choose the Best Commercial Roofing Software for Your Business
Choosing the best commercial roofing software for your business is an important decision. Not only does it mean selecting the right tool for your specific needs, it also means taking into account the various features, prices, and customer support options available. With the right software, you can streamline operations, improve customer service, and maximize profits. […]
6 Essential Software Needs for Roofing Companies
The roofing industry deals with many moving parts, from creating estimates to schedule work orders, documenting jobs, tracking job progress, communicating with workers and clients to create an efficient schedule, and the list just goes on. In today’s modern day world, utilizing roofing software companies and roofing applications is key to maintaining an efficient business […]
What is a Roofing CRM?
A traditional CRM Stand for Customer Relationship Management, which is largely used to track your interactions with prospects and customers. CRM’s have grown over the years to adopt many features, but much has fallen short when it comes to a Commercial Roofing CRM. Benefits and features certainly vary from software providers, but in general, a […]
Best Roofing Scheduling Software
Roofing services such as leak response, roof repairs, and maintenance are arguably the fastest growing segment within the commercial roofing industry. Roofing service and repairs have helped many contractors, as it has been critical to many, to sustain business during the most recent pandemic. During this pandemic, we have been shown that providing the service […]
Why Do We Need More than a Roofing CRM?
There are many softwares on the market and available to Roofing Contractors, many of which are CRM’s and not necessarily a roofing CRM. In addition to CRM’s, needed software examples for Roofing Contractors are Lead Development, Project Management, Work order management, Estimating, Photo Management, etc. When there are multiple software systems it makes it difficult […]
The Roofing Software Contractors Favor
There are many softwares on the market and available to Roofing Software Contractors, many of which are CRM’s. In addition to a CRM other needed software is Lead Development, Project Management, Work order management, Estimating, Photo Management, etc. When you are using multiple software, it makes it difficult to manage reporting and gain visibility over […]
8 Benefits of Implementing Roofing Software
The demand to utilize modern day tools and processes is higher than ever in the roofing industry. Smartphones, mobile devices, drones and innovative software programs have become essential assets to any roofing company looking to succeed in modern day business environments. The scope of these technologies ranges and offer drastic benefits to our day to […]
3 Reasons Contractors Prefer This Roofing CRM Software
Find out why Centerpoint Connect is the contractor’s choice of CRM.. Centerpoint Connect is a web-based roofing software application that reaches across all devices in your company to form a fully connected workflow-based system. Use Centerpoint Connect to organize all of your past, present and future customers and manage exactly where each fall within your […]
Best Roofing CRM Software | What Makes Centerpoint Different?
Roofing CRM Software Providers There are really only a few commercial roofing software companies on the market today and they have been around for over 14 years. It is well known that the older software programs offer many tools for roofing companies to perform their various tasks and they all seem to stem from a […]
What To Look for in a CRM?
When looking for a Roofing Specific CRM it is very important to distinguish the type of work you do. The traditional CRM isn’t designed for Roofing Contractors; they were designed to track correspondence with people. In Construction, people come and go, but the building remains, which is why it’s important to go with a CRM […]
Commercial Roofing Software Service
As 2022 is winding down, contractors begin to look at their business and evaluate improvements that could be made heading into the new year. A massive topic of discussion throughout the commercial roofing industry has been the importance of implementing a Service/Maintenance division. Industry experts such a Chad Westbrook(Sales Alignment), Greg Hayne (Hayne Consulting) and […]
5 Ways To Grow Your Roofing Service Business
Growing A Roofing Business With Our Roofing Software In 2022 Communicate Very well on existing service calls with our roofing systems. If you are able to react quickly when your customers have issues and you are able to communicate to all parties throughout the process, you’re on the road to gaining repeat business. Not everyone […]